Marc Needham

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2007 - present
Scripps Health, San Diego, CA
Corporate Director, Web Technology - (2007 - present)
Manager, Web Technology - (2007 - 2007)
Working at Scripps has offered me the opportunity to start from the ground up. Over my first six months with the organization I built a dynamic and effective team and outlined a comprehensive strategic vision for Scripps' future with the web. Since then I have taken the health system's various web presences from strength to strength.

Key accomplishments include:

• Worked with stakeholders from the CEO to unit nurses and patients to analyze the organization's needs and develop a long-term strategic web plan.
• Led redevelopment of Scripps.org resulting in 15% increase in traffic and a $3.5M increase in system revenue.
• Matched strategic goals to budget and created a forward-thinking, customer-focused department of subject matter experts.
• Introduced the idea of return on investment to marketing and helped to integrate actionable content into advertising campaigns.

2003 - 2007
Northwestern Memorial Hospital, Chicago, IL
Senior Software Engineer - (2006 - 2007)
Technical Webmaster - (2003 - 2006)
My time at Northwestern Memorial Hospital has been invaluable in rounding out my experience. In this position I have been given the opportunity to wear many different hats and to manage enterprise-level projects from start to successful completion.

Key roles include:

• Help to shape strategic vision of group - matching relevant internet technologies to the hospital's overarching goals.
• Design, develop and implement new features and applications to enhance the website.
• Manage flexibly staffed teams of development consultants to ensure efficient workflow and strict adherence to hospital standards and policies.
• Vocal advocate of usability-based defensive design and standards-based development.
• Prepare budgets, project plans, technical specifications, strategy documents, database schema and network diagrams.

Major projects include:

• Ground-up redevelopment of hospital website - allowing organization to fully leverage the current state of web technologies. Involved shifting thousands of pages of information from static HTML to a fully dynamic architecture. Built using the JSP Spring framework on Oracle 10g database and application server.
• Post-launch implementation of site-wide custom content management system.
• Development and implementation of e-commerce solution for online event registration and ticket sales.

2002 - 2003
Shiny New Media, Chicago, IL
Co-Founder/Principal Technology

• Helped to build a successful web development company focused on customer satisfaction and industry-leading technology.
• Managed teams of developers and designers to consistently complete projects ahead of deadline and under budget.
• Prepared extensive competitive analyses of websites for potential clients, highlighting various strengths and weaknesses of their current web strategy.
• Acted as lead developer and project manager on everything from small site redesigns to full e-commerce application development. Included creation of project plans and timelines, code standards and site documentation.
• Established baseline metrics and implemented site tracking efforts to better gauge effectiveness of redesigned or redeveloped client sites.

2001 - 2002
optionsXpress, Chicago, IL
Web Designer/Content Producer

• Transformed rough ideas into dazzling content. Included creation and maintenance of code and copy.
• Successfully took lead position on a number of major design initiatives. Included extensive use of my time and resource management skills.
• Worked closely with a variety of site partners to broaden the scope and enhance the mutual benefits of our relationship.
• Adapted new web technologies to work alongside and within the existing framework of the site.

2000-2001
Walt Disney Internet Group, Seattle, WA
Technical Producer

• Developed and maintained Disney's suite of entertainment websites including; Wall of Sound, Mr. Showbiz and Movies.com. Included brainstorming new features and the maintenance of existing ones.
• Became heavily involved with online promotion of the website brands.
• Led the push for standards and accessibility compliance that eventually led to a change in company development policy.
• Organized and led training sessions for management and development staff in new internet technologies.
• Honed user interface design and usability skills to a razor sharp edge.

2000-2000
InfoMedX, Seattle, WA
Web Developer II

• Played key role in construction of complex, dynamic, web-based medical document management application. Project was built in ColdFusion using a SQL database.
• Developed, created and aided in distribution of training and promotional materials.
• Demonstrated a keen ability to work well in high-stress, tight deadline situations.

Past Experience

1999-2000
Hodes Group, Seattle, WA
Account Coordinator

1998-1999
PrimeSynergy, Champaign, IL
Marketing Specialist/Web Designer

1996-1998
Planet Digital Network Technologies, Champaign, IL
Web Designer

Summer 1996
The Kimball Group, Itasca, IL
Copywriting Intern

Education

Bachelor of Science in Communications
University of Illinois - Urbana-Champaign
Conferred January 1999

Software Proficiencies

• Adobe HomeSite+
• Apache Tomcat
• Adobe Photoshop
• Adobe Illustrator
• Adobe Flash
• Adobe Dreamweaver
• Microsoft Office Suite
• MSSQL, MySQL, PostgreSQL
• Eclipse IDE
• Ant
• Oracle Application Server
• SQL Server
• QuarkXpress

Language Proficiencies

• JSP
• PHP
• XHTML/CSS
• Ruby
• Ajax
• XML
• XSL/XSLT
• ColdFusion
• SQL
• JavaScript

Environments/Frameworks/&c...

• Windows
• Macintosh
• Unix
• Spring (JSP)
• Rails (Ruby)
• DMAIC/Six Sigma